WORLDWIDE DISTRIBUTOR OF OFFICE PRODUCTS

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Warranty

1. Warranty

Certain products benefit of a warranty period of longer than 1 year. These products have a round icon with a number inside next to them in our catalog.
 

2. Product warranty

Before sending back your damaged product, please contact our Customer Service. Please send all original accessories (e.g. cables, cable holders,...) that came with the product.

Do not forget to mention:

  • your client number
  • your name
  • your address
  • your telephone number
  • a copy of the invoice or delivery note
  • the nature of your complaint

3. Has the warranty period been exceeded?

If spare parts are still available, we can still order the repair of your product.
Quotation: You wille always receive a quotation. We wait for your approval before repairing your product. If the warranty period has been exceeded, you should take into account 75 euro inquiry costs. This will always be charged.

For more information, please contact your Sales Representative or our Customer Service department.